When I collected my car from the dealer I was told that one key was no good, it would start the car but the lock/unlocking did not work and they had tried a new battery. Never did believe anything a dealer said so decided to investigate, battery was new but in the wrong way round, corrected it, put it in the ignition then started the car. Switched off got out, locked the car with the remote and never had a problem since. Don't you love dealers, the only positive and negative they understand is on the profit and loss account.