As the message says - stear clear of a company called Quality Turbo's who I mentioned in a previous post.
http://www.qualityturbos.co.uk/I ordered a re-manufactured turbo from them on Friday - (they had two on the shelf) for delivery this week Mon/Tue which would mean I can get my car back on the road again. I paid over the phone using bank card but oddly got a PayPal receipt via e-mail.
Nothing had arrived yesterday by 10.30 so I tried calling them - several times with no response. They had said they were open this week. So I used good ole Google to find exactly where they are and find out the business next door to see if they were open - bingo - the company I called aid they'd seen someone there and actually walked round with their phone and spoke to them. Got a chap who took my number for his boss to call back. An hour later I had a call and said he was sorry but after some confusion he'd found it hadn't been sent but I would get it this morning!!!!!!!! I accepted there can be mistakes but why no one call me.
He asked for my mobile to send me tracking info.
30 mins later I had a text saying nothing sent as he hadn't got one finished and couldn't now get into stores till after christmas and loads of bull***t about an employee and at bottom said' I assume you'll be wanting a refund....' within seconds I had said yes ( I had found one at GAP Turbo's which arrived this morning) and waited. I've sent 4 texts as no one answers the 'phone with no response. My 'phone says message delivered and even this morning nothing................... I called PayPal as nothing had shown on my account and they said he shouldn't have sent a PayPal receipt in any case and they can't help as not through my account.
I am now speaking to my bank and getting a charge back for non supply of item.
