Saab Tech Talk (STT)

The Forecourt => Off-topic chat, Help, Advice, General motoring issues => Topic started by: Steve McF on 03 January 2021, 11:40:10 AM

Title: Mobile phone upgrade - 5G or not 5G!!
Post by: Steve McF on 03 January 2021, 11:40:10 AM
Here I am using a hand me down mobile phone from my daughter - a Samsung A5 (2015?) - she has had two phones since she stopped using this one. It has been fine but getting slow and struggling now. So I had a look at upgrade options on the O2 website, and 5G phones are around 50 quid a month (yikes), with 4G considerably cheaper. So what should I be looking at?
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Audax on 03 January 2021, 12:15:53 PM
If you were happy with a 5 year old phone then you'll be happy with one that is 5 years newer even though it doesn't have 5G. Save your money.
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: sgould on 03 January 2021, 03:39:27 PM
4G is fine for everything, unless you are needing really fast connections.  Most people don't need that. 

I got a new phone a while ago and reckoned that the best deal was to buy outright and get a SIM only deal to go with it.  Tesco offered the best value and have been very good.  Cheap and reliable.  They piggy-back on the O2 network and they have  people in their bigger stores that you can talk to.  Works at home and overseas.

We use to be with Vodafone.  Their service was OK, but not the cheapest, but when we had a problem, the customer service was awful.

Unless you are a heavy user, why not get a nearly new phone. make sure that it's unlocked and buy it outright.
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Audax on 04 January 2021, 08:12:59 AM
Personally I'd be looking at something with long security support, iPhone SE 2020 would be a top pick right now if you want a phone with decent features. Can be purchased outright for £400 brand new and will get updates all the way until around 2025. Also have a look at Android one phones if you're not that bothered about what your phone can do, they get feature updates for 2 years and security updates for 3 years and can be had for £100-£150 brand new. https://www.android.com/intl/en_uk/one/

I got the kids a pixel 3A factory refurb (essentially brand new but in a plain white box) at the end of last year for £200 each, but they will only get guaranteed security updates until May 2022 at which point they'll get ditched  soon after. Samsung also have long security support for some of their Android phones but you have to be careful as some models do not get good support, the flagships are the ones to look at, we have a Galaxy S7 which we purchased new in October 2016 which had it's very last security update in September 2020.
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Audax on 04 January 2021, 08:13:57 AM
We use to be with Vodafone.  Their service was OK, but not the cheapest, but when we had a problem, the customer service was awful.

We've used all the networks and providers over time, the service is always OK until you need customer service at which point it's always awful!
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: phoenix on 04 January 2021, 09:13:19 AM
What 5G will bring to most is not speed, but increased capacity which leads to a reduction in contention that will, in itself, give improved performance and the early adopters of 5G will see better rates than 4G due to the fact there will be fewer users.

The primary connection will nearly always be in the lower frequency band (the same as current 4G), not the middle or upper which are the ones that will deliver very fast rates. Having said that, the RF technology and modulation schemes being used will allow for slightly faster rates in the lower band too.

Bear in mind that unlike previous generations, 5G is a network that has been developed to support broader mobile connectivity, not specifically phones.

However there is still quite a lot of work to be done on developing the infrastructure, a lot of which is physical (things like many current towers not being suitable) and I suspect there may also be changes in the RF parameters that can't be supported by phone software upgrades so I personally would wait about another 2 years before investing in a 5G handset.

(I spent a on a 5G course week at Surrey university, who have a world leading 5G development and research facility)
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: TomPaine on 04 January 2021, 09:56:35 AM
Personally I'd be looking at something with long security support, iPhone SE 2020 would be a top pick right now if you want a phone with decent features. Can be purchased outright for £400 brand new and will get updates all the way until around 2025.

Would second that. My wife's just bought one, the reviews are stellar, and it seems amazing value.
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: sgould on 04 January 2021, 01:00:49 PM
SWMBO bought a new iPhone SE (2nd generation) last year.  I got a iPhone SE (1st gen) about 2 years ago.  It replaced a iPhone 3GS which was getting slow and had reached the limit of software upgrades after 9 years of regular use.  It still worked, but it struggled.  My son has it as a spare now.
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Audax on 04 January 2021, 04:21:07 PM
However there is still quite a lot of work to be done on developing the infrastructure, a lot of which is physical (things like many current towers not being suitable) and I suspect there may also be changes in the RF parameters that can't be supported by phone software upgrades so I personally would wait about another 2 years before investing in a 5G handset.

The back haul connectivity at most sites seems to be mostly using the same connections as it used for 4G anyway, we keep finding people contacting us at work who are desperate to find use cases for 5G as people have invested on the basis of the technology and much of the points that sold investors aren't materialising in the real world.
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Geoff1951 on 04 January 2021, 05:00:48 PM
Not wishing to join the Android/Apple debate, though my preference is Android for the ability to personalise/customise appearance, functions and apps etc, there's no denying Apple's longer update support.

However, Steve asked about 5G. It'll be a while yet before it has the network availability around the country - at present it's limited to large population areas - big cities mainly. If you've got a good 4G signal, and you 're not interested in downloading big files (films) then 4G could be the more economical option.  Where I live - a town with a population of some 70,000 - I can't get fibre broadband because I'm connected direct to the exchange, so my 4G speed is much faster than my phone broadband. I frequently watch live sports on my phone with no problems at all.

It could be that Steve lives in an area where 5G might be available "soon" and the retailers are pushing 5G phones because there's more profit, and not useable yet.
I suggest going SIM only, buying a handset you like, and getting a monthly contract with loads of data. Shopping around, there are some good deals out there. For £16 a month, I've got 60Gb data, unlimited calls and texts. Really.
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Steve McF on 04 January 2021, 10:09:28 PM
Geoff, who is that with??
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Geoff1951 on 04 January 2021, 10:35:25 PM
Hi Steve, BT. I I save a fiver because I've got my landline and broadband with them. It's part of their "Halo" package, which doubles the data. It was originally 15Gb, then with each renewal and my threat to leave they up the allowance. First to 20, which the Halo doubles to 40, then last autumn to 30/60 Gb. To be honest, unless you're already with BT in some way you' won't get near this, sorry, but see below about iD.

Slightly off topic, it's always a battle to get thier broadband price down each year, but I can't get cable and don't want most of Sky's packaging, so I stick with BT. But back on the phone topic, have a look at iD, which is Carphone Warehouse's own mobile service -  my OH has her mobile with them and gets 20gb for £8 a month. They use the 3 network. No 5G yet, but have a look at their SIM only deals on offer.

I've no connection with BT or Carphone Warehouse.
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Geoff1951 on 04 January 2021, 10:54:53 PM
Steve, there's a website called gsmarena.com which, though a bit geeky, reviews most phones on sale in the UK (and many which aren't,  the site has an international base) but it'll give you an idea what to look for and avoid if you choose an android phone. They also review iPhones. There are a lot of low spec phones out there if you're looking to buy your own phone and get a SIM-only contract.

I'd avoid any phone running Android One. You'd find it slower than your old Samsung. I speak from bitter experience.

Sorry if all this is obvious, and the last thing I'll say is definitely spend a few ££ on a case. Loads available online, and cheaper than in shops.  Which are closed UFN anyway!
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Audax on 05 January 2021, 06:46:41 AM
I'd avoid any phone running Android One. You'd find it slower than your old Samsung. I speak from bitter experience.

That is not accurate, I've had several Android one phones as spares/second phones and the kids had them for a while and were using them to play Pokemon go and other games on them and they've all been fine although none of them are feature phones. There are a lot of phones out there with Android One it's just a version of Android which is assured updates for 3 years and doesn't have the carrier bloat, obviously there are some far cheaper handsets which have Android one which will not give a great experience but to blame the software for substandard hardware is wrong.

That's a phrase equivalent of saying "I'd avoid any Saab, you'll find it slower than your old Vauxhall, I speak from bitter experience" - because you had a VXR and drove a Saab 9-5 2.2 diesel.

Also, ID can be very slow in areas where there are a lot of Three subscribers, ID customers get a lower priority than Three users. I've had it on spare phones and use it for the kids because it's cheap but a few times it's been slow when compared to using Three directly.
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Geoff1951 on 05 January 2021, 12:24:12 PM
I stand by my comment on phones running Android One. My view is not on Android One but the phones that run it. Otherwise I'd have worded my sentence differently.

Two points on this.
First, Android One is designed for lower specification phones and while there are some that can be called "mid-range" most are certainly not and hence will, by and large, perform worse than phones further up the specification range.
Second, Android One only allows installation of certain versions of apps from the Google Playstore and these apps have reduced functionality.
 

"ID customers get a lower priority than Three users" 
 Not since the Ofcom Inquiry of August 2018.
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Audax on 05 January 2021, 01:07:12 PM
Two points on this.
First, Android One is designed for lower specification phones and while there are some that can be called "mid-range" most are certainly not and hence will, by and large, perform worse than phones further up the specification range.
Second, Android One only allows installation of certain versions of apps from the Google Playstore and these apps have reduced functionality.
 

"ID customers get a lower priority than Three users" 
 Not since the Ofcom Inquiry of August 2018.

Your statement about Android One phones is still inaccurate, you can get a Nokia 8.3 running Android One on a Snapdragon 765G processor which is the same CPU that you get in the Pixel 5 which is the current Google premium phone. How many Android One phones do you actually have experience of? I've used several including Xiaomi mi a1, Xiaomi A2 Lite, Nokia 5.3 and the Motorola One. Yes, none of them were as fast as the current feature phones at the time but none of them were slow or painful to use, and all of them cost under £150.

Your second comment is also not correct, Android One has the same access to the play store as all other Android phones, some apps are locked for particular hardware and phone models but that is the case for all of Android, nothing is specifically locked because of Android One and in many cases as Android One has access to newer software and updates it has a higher api version than many recent feature phones so will run newer apps.

I'd like to see a reference to what this ofcom enquiry said as I can't find anything relevant on their site for that date, my experience is based on having contract phones with Three running along side phones using ID, there was a clear difference in performance in particular areas and many others have stated this (it's also common with some of the other MVNO operators) it might be that the operators can't throttle at the network edge but if they use different infrastructure in their core networks then it can be a different story elsewhere.
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Geoff1951 on 05 January 2021, 07:57:47 PM
https://www.ofcom.org.uk/about-ofcom/latest/bulletins/competition-bulletins/all-closed-cases/cw_01218

Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Audax on 06 January 2021, 08:57:52 AM
https://www.ofcom.org.uk/about-ofcom/latest/bulletins/competition-bulletins/all-closed-cases/cw_01218

That's got nothing to do with MVNO operators and their network speeds or the providers they use. All that document is saying that Three removed restrictions for their customers (ID mobile customers are not Three customers) based on speeds being throttled when their customers were using VPN's or roaming.
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Steve McF on 06 January 2021, 10:43:50 PM
Some of the terminology is way over my head - I'm not that techy with phones - I just want them to work reliably. It sounds like 5G is not worth me paying for, considering how I use mine.

As I don't want an iPhone as I already detest the one I use for work, it sounds like another 4G Samsung might be the way forward. There are several different Samsung models, and I have no idea which one might be the best for reliability and longevity.

Will have to start looking, although there isn't any major rush!!!! Thanks for all the tips :)
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Geoff1951 on 07 January 2021, 11:46:22 AM
Happy shopping Steve.
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Audax on 07 January 2021, 06:26:19 PM
As I don't want an iPhone as I already detest the one I use for work, it sounds like another 4G Samsung might be the way forward. There are several different Samsung models, and I have no idea which one might be the best for reliability and longevity.

Z series is the really expensive phones, like £1000-£3000, you don't want one of them, S series is the premium phones which get updates for a long time after, moderately expensive but you could always look for a certified refurb of the previous series. The A series is the budget range, much easier on the wallet but not as great features or updates but would probably do you fine. The M series I think are lower end phones with larger screens, don't really know much about them!
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Steve McF on 07 January 2021, 10:50:33 PM
I wouldn't pay £1000 - £3000 for a phone, or a watch, or anything like that. My Saab is worth about £1200, my Peugeot 107 probably around £1000, and our Qashqai £2800. Each of those, or a combination of them to the same value would be more useful to me than a mobile phone that costs that much, ha ha!!!! So Z series would be out for starters!!!

I think the A series might be just the ticket, but I'll keep an eye out for lower end or refurbed S series ;)

Cheers for the pointers :)  :thumbsup:
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Norfolk Jim on 08 January 2021, 02:28:36 PM
Hi chaps.

Not been on here for a while as been slightly busy!!!!!!

Mobile phones - you'll never please everyone. There are those that extol the virtues of their iPhones and those that do the same about Android - Marmite springs to mind.

I had my first mobile in 1994 so been using one for a long time now - it was a Nokia & wired into my company Merc 190e with handsfree with Orange who'd just opened up in Cambridge. Used to have an excellent answerphone system called Wildfire which recognised your voice and controlled while you drove. Shame not enough used it so it was dropped.

Over the years I've had various Nokia phones, a couple of Sony Experia and then my first Samsung S1 which I was really impressed with. I'd toyed with joining other networks but Orange simply had the best coverage for my driving around the UK with no one else able to touch them. Each time it was due for upgrade I got better and better discounts and services so I've been with them ever since now obviously being EE. Over the years I have looked at other phones but stuck with Samsung and currently have the S10 with triple camera on business contracts - must say I have never ever had any issues with customer support; they've been excellent even helping me out when we moved and had slow broadband. My business landline/internet is with EE and I also have there Smart Wi-Fi around the house at no extra cost and get min 75Mb anywhere around the house - even to my VW Cali parked in the drive to update the sat nav etc.

We managed to get away for 10 day in late Sept touring North West up to Achiltibuie and then across to Dornoch - I had 4G coverage everywhere with no issues. Battery life is incredibly good and even using it as a navigation device for walking in the mountains using OMN and Viewranger it would easily last 3 days before is went down to 15% battery oh and it's waterproof - I think a lot depends on how you set it up for battery use ensuring background apps are off. The camera is exceptional and means I no longer take my DSLR camera with us (see photo attached). When I do walk I have a power bank in my rucsac just in case. My youngest son (31) has the very latest iPhone and cannot get it to last any longer than a day and half before battery is flat! However it is on a business contract with 40GB data, free calls in UK and Europe and a few free extras  ::) It costs me £37 a month but when it comes to renewal in Sept I think I'll simply keep it and go SIM only but I cannot complain at all about either phone or network and cannot see what extra 5G would offer me.
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Audax on 08 January 2021, 06:13:31 PM
We managed to get away for 10 day in late Sept touring North West up to Achiltibuie and then across to Dornoch - I had 4G coverage everywhere with no issues.

When we roamed up in Scotland in 2018 from Fort William to Wick over the 3 different networks we pretty much always had fast 4G coverage, much better than Cambridgeshire or anywhere we've been in England.
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Audax on 08 January 2021, 06:20:06 PM
There are those that extol the virtues of their iPhones and those that do the same about Android - Marmite springs to mind.

There's one further point I would make on that, the Samsung customisation of Android can be quite Marmite (though not to the same degree between Android and iphone), given that Steve has a Samsung and gets on with it, I would certainly suggest getting another Samsung!
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: wrighar on 10 January 2021, 05:41:19 PM
We until last yaer had a Moto G1, G2 and G3.

The G1 was finally getting too slow and full so we plumped for a pair of G7 Plays to replace the G1 and G3 (broken screen and eats SD cards)

Now thinking of a G9 Play to replace the G2.

They all do everything we need.
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: nathangardner on 15 January 2021, 08:56:17 AM
Personally I don't mind having a 5g. 4g is fair enough in terms of speed which needed for every apps I use. Invest more in security. iPhones are recommended. They have the best security software in a phone. Operating software is always updating which shows how they care for their consumers.

BTW, im using an iPhone 11.  :)
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Steve McF on 16 January 2021, 01:41:35 AM
I had different phones before smart phones, but since I have had smart phones I have had Samsung. I have never had any security issues with them.

I have an iPhone for work and I hate it, It does all the same things, but not quite the in the same way!!!
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Audax on 16 January 2021, 10:33:52 AM
Invest more in security. iPhones are recommended. They have the best security software in a phone. Operating software is always updating which shows how they care for their consumers.
which

That's not strictly true any more, over the past couple of years Android has come on a lot in terms of security (the Google and Samsung security teams are very good) and the operating system is now probably more secure than IOS due to the work those teams have put in. The issue comes in more around the companies who integrate Android into their phones as many of them do not bother releasing any of the monthly security updates for their device or stop doing them far too soon (I'm pointing my finger at Sony and Chinese handset manufacturers here). However Apple are very good with support and security updates as they offer around 5 to 6 years of software support for every new device.

This is why I would suggest if you go Android you get either a pixel phone, an Android one phone or go for Samsung, although you have to be careful with Samsung as some phones do not get regular updates but they do updates for far longer overall compared to Google.

The support status of each Samsung phone can be found here: https://security.samsungmobile.com/workScope.smsb and for pixel phones can be found here: https://support.google.com/pixelphone/answer/4457705?hl=en-GB#zippy=%2Cpixel-phones for Android one phones it's supposed to be OS updates  and security updates monthly for 2 years after the device is released, then monthly security updates for another year.

I would suggest that when your phone (Android or Apple) no longer gets security updates that you replace it with something that does, factory reset it and sell it or recycle it. The number of devices out there that have been compromised but the users do not know is crazy.

I'm currently on an Pixel 3 and it's going EOS in October this year. When I start looking in September I will be very seriously looking at going to Apple this time though simply due to how long their devices are supported for.
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: nathangardner on 26 April 2021, 05:56:27 PM

Quote
That's not strictly true any more, over the past couple of years Android has come on a lot in terms of security (the Google and Samsung security teams are very good) and the operating system is now probably more secure than IOS due to the work those teams have put in. The issue comes in more around the companies who integrate Android into their phones as many of them do not bother releasing any of the monthly security updates for their device or stop doing them far too soon (I'm pointing my finger at Sony and Chinese handset manufacturers here). However Apple are very good with support and security updates as they offer around 5 to 6 years of software support for every new device.

This is why I would suggest if you go Android you get either a pixel phone, an Android one phone or go for Samsung, although you have to be careful with Samsung as some phones do not get regular updates but they do updates for far longer overall compared to Google.

The support status of each Samsung phone can be found here: https://security.samsungmobile.com/workScope.smsb and for pixel phones can be found here: https://support.google.com/pixelphone/answer/4457705?hl=en-GB#zippy=%2Cpixel-phones for Android one phones it's supposed to be OS updates  and security updates monthly for 2 years after the device is released, then monthly security updates for another year.

I would suggest that when your phone (Android or Apple) no longer gets security updates that you replace it with something that does, factory reset it and sell it or recycle it. The number of devices out there that have been compromised but the users do not know is crazy.

I'm currently on an Pixel 3 and it's going EOS in October this year. When I start looking in September I will be very seriously looking at going to Apple this time though simply due to how long their devices are supported for.

That's great information. Thank you for clearing things up. I have been using an ios device for years and didn't think of this. Been an android user before and switched to iphone because iPhones used to get updates more than other os.

Yeah pixel is one good brand as I've been looking up with that too.
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Audax on 27 April 2021, 12:57:05 PM
That's great information. Thank you for clearing things up. I have been using an ios device for years and didn't think of this. Been an android user before and switched to iphone because iPhones used to get updates more than other os.

Yeah pixel is one good brand as I've been looking up with that too.

I've been researching this again recently, partly due to us considering a new policy at work around device security. Based on this research I would now change my advice to be "only buy either a Google branded pixel device or an iphone". The reason I could no longer recommend an Android One phone or a Samsung is that some Android One phones integrate tools for "diagnostics" which can send your data to various contractors involved in the manufacture of the chipset or components of the phone, some of those companies will be in China. As such, it does provide a vector for your data to go to China. Similar story with Samsung, they have had diagnostic software send data to China in the past (they claimed it was an accident) and Samsung also sell user data gathered on the device to third parties.

Neither Google or Apple allow any third party to have a copy of user data so as far as I'm concerned they are the only option for future devices for me.
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: nathangardner on 27 April 2021, 05:42:24 PM
Quote
I've been researching this again recently, partly due to us considering a new policy at work around device security. Based on this research I would now change my advice to be "only buy either a Google branded pixel device or an iphone". The reason I could no longer recommend an Android One phone or a Samsung is that some Android One phones integrate tools for "diagnostics" which can send your data to various contractors involved in the manufacture of the chipset or components of the phone, some of those companies will be in China. As such, it does provide a vector for your data to go to China. Similar story with Samsung, they have had diagnostic software send data to China in the past (they claimed it was an accident) and Samsung also sell user data gathered on the device to third parties.

Neither Google or Apple allow any third party to have a copy of user data so as far as I'm concerned they are the only option for future devices for me.

Very well said. I agree with you on that point. Some android phones really gather any information you input and they send it to China. Huawei in particular right?

So you mean Google pixel phones are still safe?
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Audax on 27 April 2021, 07:20:21 PM
Very well said. I agree with you on that point. Some android phones really gather any information you input and they send it to China. Huawei in particular right?

So you mean Google pixel phones are still safe?

Huawei and Xiaomi... having worked with developers in China and Asia in the past, I would simply just not trust anything from there.

As far as I know Google Pixel phones are OK as Google want to keep any of your data to themselves so they don't pass it on (although, they do let advertisers target you based on that data), same as the iPhone, honestly wouldn't touch anything else though if it's not Google or Apple.
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: TomPaine on 28 April 2021, 12:24:40 PM
Very informative posts, thanks Audax.
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: nathangardner on 28 April 2021, 02:21:21 PM

Quote
Huawei and Xiaomi... having worked with developers in China and Asia in the past, I would simply just not trust anything from there.

As far as I know Google Pixel phones are OK as Google want to keep any of your data to themselves so they don't pass it on (although, they do let advertisers target you based on that data), same as the iPhone, honestly wouldn't touch anything else though if it's not Google or Apple.

Thank you. I really appreciate every info you provided. Having someone to talk to with a lot of knowledge about it is more convincing than what you see on the web.
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Steve McF on 03 May 2021, 01:08:36 PM
Well, I was looking at some phones available to me on the O2 website as an upgrade. I was then having a look at other websites and found the same phone, with the same data package, but a 24 month contract rather than 36 months, still with O2, for £10 a month cheaper on the Mobile Phones Direct website.

Has anyone used these people before, and would you trust/recommend them?
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: sgould on 03 May 2021, 02:17:32 PM
I reviewed my phone use a year or two ago.  I kept the phone and went for a SIM only contract. The best deal was with Tesco.  Not long after that I "needed" a better phone, and the most economic option was to buy the phone and continue the Tesco SIM only deal.  Tesco Mobile are very good and there are phone people in a lot of the big stores for you to speak to.

[edit]
Oooops!  Looking back, I said all this earlier in the thread...  ::) ::)
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Geoff1951 on 03 May 2021, 04:08:17 PM
Hi Steve, MPD are a subsidiary of the online white goods retailer AO.com, so not likely todisappear overnight.  Looks like a similar setup to Carphone Warehouse, but online only.  Full contracts, SIM free, SIM only.  I see they don't offer any deals on EE, but that's irrelevant to you.  The virtual carriers they offer, Smarty and VOXI,  run on 3 and Vodafone respectively - you know the pros and cons of this setup, so I'm not going to dig that one up again.

Many of the poor Trustpilot reviews are the fault of their trade-in partner or people using a cash-back website first. Seems all their cusomer service people are called Lauren.  But their Trustpilot rating is much better than CPW, though I've used the latter half a dozen times and never had a problem.
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Audax on 03 May 2021, 08:58:04 PM
I reviewed my phone use a year or two ago.  I kept the phone and went for a SIM only contract. The best deal was with Tesco.  Not long after that I "needed" a better phone, and the most economic option was to buy the phone and continue the Tesco SIM only deal. 

Depends where in the phones life cycle you buy, when I got our pixel 3 phones the total price of the contract over 2 years was as cheap as buying a brand new pixel 3, simply because the pixel 4 was about to be released and the retailers wanted to clear stock...

When I was looking at the iphone 12 on contracts recently they were astronomically expensive as I guess the networks want people who are desperate to upgrade but who can't afford to buy outright to lock themselves in for 2 years at a higher price. If I was going to get the iphone 12 I would buy outright and get my service elsewhere, but if you look at contract deals for the iphone 11 then there are some deals where it's cheaper to get the bundle.

If you want good deals on phones then https://mobiles.co.uk and https://affordablemobiles.co.uk are both good.
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Audax on 09 June 2021, 09:10:54 PM
....and here's a new one on me! our phones are now out of contract, vodafone was £25/month and EE was £35/month and currently there are no phones we want so figured we'd go sim only on a 30 day contract for now.

After looking at options we decided we'd move to plus.net for a few months while we wait for new phones to be released as 12GB of data can be had on plus.net for just £8 a month! even better as plus.net advertise how they use EE as their network provider who have given me great signal over the past couple of years at home. Anyway, both numbers ported over to plus.net today and.... I now have terrible signal with the same phone that was perfect earlier today!

After a little bit of digging I have found out why, turns out that EE do not let the MVNO who piggy back on their network use the 800Mhz radio band which gives good reception indoors... Looks like we will have to move again already but I'm preparing for a bun fight with plus.net as they advertise that they use the EE network, I disagree, they only use a subset of the EE network and I think it would be reasonable to assume that you would not have signal problems if you moved from EE to plus.net based on their advertising.

Anyway, I'll raise this to the ombudsman and complain to ofcom and see what happens as a result but let that be a warning that with the cheaper providers who advertise which network they piggy back off may be misrepresenting the situation!
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: sgould on 10 June 2021, 10:24:11 AM
We had something similar when we swapped from Vodafone to Tesco.  Tesco piggyback on the O2 network.  Some services were limited. For instance, we couldn’t link a laptop to the internet  via the phone as we had done before, but the overall service was so much better than Vodafone that we stuck with it.  After a year or so, Tesco seem to get all the facilities. 
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Audax on 18 June 2021, 09:22:33 PM
Anyone looking for a good deal on a top end 5G Android phone, https://mobiles.co.uk currently have the Google Pixel 5 for £26/month with 30GB of data on Vodafone for a 2 year contract, there's also a slightly cheaper option over the term with 18GB of data. Such a good deal I bought one for myself!
Title: Re: Mobile phone upgrade - 5G or not 5G!!
Post by: Steve McF on 19 June 2021, 12:40:57 PM
Anyone used www.buymobiles.net before?

If so, any good?