koni rear springs failed MOT

[twin_cam_turbo]

Hi all. Could you take a glance at the below picture and tell me your thoughts.

 

It shows the rear underside of my y2k 9-3 vert. It has covered 16k miles with these springs and shocks (koni adjustable) and has just failed its MOT on account of them sagging.

1) do you agree these are unservicable?
2) what sort of lifespan would you expect from Konis?
3) corrosion considered, am i fair in tarring koni here with poor quality?

I'll be in touch with Koni UK shortly but wanted some input from you guys first really.

This image is with the car on level ground.
I have also posted on saabscene so will pass feedback between sites.
Many thanks in advance.

[twin_cam_turbo]

Not that I've had any interest here but:

I've discussed with Koni (ITT) and the response is so far incredibly unsympathetic. Despite the fact I can prove the mileage, they actually don't care. I have put it to them that under the sale of goods act (1979) the springs could be considered to be faulty or of inferior quality, but they haven't responded since their response to my initial email on the 11th.
I've given them one more chance before I post images up and a bit more detail but so far things don't look rosy at all.

Quite disappointing really.
They just don't seem to care.

[Audax]

Hard to say, I thought Koni springs might be meant to look like that due to the way they compress? To be honest, I don't know much about after market stuff and I guess nobody here has experience with those springs on a 9-3 Convertible.

Anyhow, unless you bought direct from Koni then they are under no obligation to sort it out under sales of goods act, you also didn't say how long the springs had been on the car?

[twin_cam_turbo]

Thanks for your response Audax.
They have been on the car for 3 years.

I would agree with you if the both coil springs were the same, but as both have settled differently, I'd say there is a problem.

Fine, forget the SOGA. Forget the legal crud and just look at the springs. Should a manufacturer not care??
LOOK AT THEM!!!

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Anyway, Koni don't care. UK distributor don't care. I have to foot the bill unless I fancy a long argument and wasted time.

[StanleyB]

Are they genuine Koni springs? I would be tempted to say that they look like copies.